The Molly Brown House Museum
Volunteer Resources Site
Museum Engagement Mission
Saving the past to shape Denver's future.
Historic Denver’s mission is to engage communities in the lasting care of Denver's places and stories. We are Community-Led, rooted in Stewardship, driven by Activism, grounded in Candor, sparking Curiosity, and honoring Inclusivity.
At our Molly Brown House Museum, this means we are committed to the care of the objects, archives, and stories relating to the Brown Family, 1340 Pennsylvania Street, and the major events, occurrences, and representations of the life of Margaret Brown.
Although entertaining, most popular media representations of Margaret Brown, including The Unsinkable Molly Brown play and movie, are not accurate depictions of J.J. and Margaret Tobin Brown’s story, western history, or the Titanic disaster.
We critically examine sources in order to distinguish myths from historical facts, and we encourage open discussion about the content and context of these representations using the evidence from historical reality. We preserve the home, collections, and stories to inspire future generations to steward preservation, women’s history, and the Titanic legacy.
We hope you leave today with a better understanding of the facts of the past and find your own inspiring connection to the story of J.J. and the “unsinkable” Margaret Tobin Brown family.
Public Engagement Core Values
Our voice is inherently active and inviting. We use a confident and energetic tone in our communications (both visually and in words), we encourage people to be a part of our experience. We speak to our audiences with clarity and use the following principles to guide our voice:
Be Loud & Clear – We use simple words and sentences to connect our audiences to the content. Consider the content as well as the context for its use and how it will be conveyed. Use the most relevant language to maximize the effectiveness of an idea.
Inspire Participation – We pull our audiences in and help them participate in our experience. We inform and educate them about the richness of our community’s history. We lead them through the content, guiding them to the information that will be most helpful and inspiring to them.
Be Friendly, Clear & Relatable – We convey information in a way that suits each and every situation. Under certain circumstances, our tone might be informal and entertaining. In other scenarios, we might adopt a manner of formality. Under all circumstances, remember to connect with our audience by being friendly, clear, and relatable.
Be a Good Host – Be welcoming to all and engaging to a more diverse audience. Anticipate the future needs of our guests. Act on insights from customer experience feedback.